Shipping Policy

Effective Date: 16/06/2026

Thank you for shopping with Liz Designers, operated by Aliz Group LLC. We are committed to processing and delivering your orders as quickly and efficiently as possible.

Please review our Shipping Policy before placing your order.


Order Processing

Orders are processed during our regular business hours:

Monday – Friday 9:00 AM – 5:00 PM (Eastern Time)

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders placed on weekends or public holidays will begin processing on the next business day.

Please note that processing time is separate from shipping time.


Shipping Destinations

Liz Designers currently ships within the United States.

At this time, we do not offer international shipping.


Shipping Carrier

Orders are shipped through UPS.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.


Estimated Delivery Time

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Typical delivery times are:

  • Standard Shipping: 3–7 Business Days
  • Expedited Shipping (if available): Estimated at checkout.

Delivery estimates are provided for convenience only and are not guaranteed.


Shipping Costs

Shipping costs are calculated during checkout based on the delivery destination and selected shipping method.

Free Standard Shipping is available on qualifying orders of $250 or more within the United States.

Additional shipping options may incur extra charges.


Order Tracking

Once your order has been shipped, you will receive tracking information via email.

If you have not received tracking information within a reasonable time after your order has been processed, please contact our customer support team.


Shipping Delays

Although we strive to deliver every order promptly, delivery times may be affected by circumstances beyond our control, including but not limited to:

  • Severe weather conditions
  • Natural disasters
  • Carrier delays
  • High shipping volumes
  • Public holidays
  • Government actions
  • Technical issues

Liz Designers is not responsible for delays caused by shipping carriers or events outside our reasonable control.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Liz Designers is not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.


Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.

Liz Designers is not responsible for lost or stolen packages after confirmed delivery.

Customers should contact the shipping carrier directly to initiate any necessary claims.


Damaged Shipments

If your package arrives visibly damaged, please:

  • Photograph the package before opening it.
  • Photograph the product(s).
  • Contact us within 48 hours of delivery.

Failure to report shipping damage within 48 hours may affect our ability to process your claim.


Refused or Undeliverable Shipments

Orders refused by the customer or returned due to:

  • Incorrect address
  • Failed delivery attempts
  • Unclaimed packages

may be subject to deductions for:

  • Return shipping charges
  • Handling fees
  • Additional carrier charges

These charges may be deducted from any eligible refund or Store Credit.


Split Shipments

In certain circumstances, orders containing multiple items may be shipped separately.

Customers will not be charged additional shipping fees for split shipments initiated by Liz Designers.


Shipping Restrictions

Certain products or shipping methods may not be available in all locations.

We reserve the right to refuse shipment to locations where delivery cannot reasonably be completed.


Changes to Shipping Policy

Liz Designers reserves the right to modify this Shipping Policy at any time without prior notice.

Changes become effective immediately upon publication on our website.


Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Aliz Group LLC

Website: www.lizdesigners.com

Email: info@lizdesigners.com

Phone: +1 561-872-1291

Florida, United States

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM